Safestore Review

Safestore Review 2024 → No.1 Self-Storage Boxes

A. K. Sari 0.0 / 5 ratings 142 readers

About Safestore Self Storage

Are you tired of constantly searching for space to store your belongings? Whether it’s to make room for your personal or commercial items, investing in storage solutions might be your solution. Safestore UK offers top-quality storage boxes and more, making it an ideal investment.

Safestore Review: About Safestore Self Storage

But before investing your money in them, let’s learn about the company profile. Safestore is a self-storage company that operates in the UK, France, Germany, Spain, Belgium, and the Netherlands.

It is the largest self-storage provider in the UK and the second largest in Europe. Accordingly, this company offers a wide range of storage solutions for individuals and businesses, with units of all sizes available.

Currently, the brand has 130 stores in the UK & 49 in London. It continues to gain a growing following on its social media accounts, totalling around 13k followers on Facebook, Twitter, and Instagram. 

The brand continues to try to bring the best service to its customers. They keep spreading useful information and expanding to reach many regions in Europe.

As we said, this service might come in handy for you someday. Therefore, don’t miss the detailed information about the Safestore review that we’ll cover in this article. So, keep reading!

Overview of Safestore: Storage Boxes UK

As the UK’s largest self-storage group, the brand has over 100 stores located in areas including England, London, Manchester, Stockport, Edinburgh, Battersea, Martinsburg, WV, Portsmouth, and Bolton. 

The self-storage service company was established in the UK in 1998. It acquired the French business “Une Pièce en Plus” in 2004, which was founded in 1998 by Safestore’s current CEO, Frederic Vecchioli.

The company is excellent at acquiring, developing, and operating real estate assets in the European market to enable various customers to store their goods in safe and secure locations.

They also provide various additional services to customers, including insurance, office space, and various packaging materials. Also, the brand is proud to announce that they have been awarded Investing in People’s prestigious platinum accreditation.

As a public interest company, their investor relations are excellent and purposeful. That’s why the company has helped more than 11 million people in 75 countries to do better jobs.

As a relatively new service industry offering in the UK, the brand prides itself on employing great people who are passionate about what they do so the company continues to grow.

Their well-trained, professional, and helpful staff and 30 years of experience in Self Storage will ensure that you get the best service and value in the industry. 

Safestore Review

Before we move on to talk about the services that this brand has, let’s go into more detail about the self-storage offered by the Safestore brand.

Safestore Reviews: Safestore Review

Self-storage is a flexible and affordable way to store personal items, furniture and home furnishings, business stock, student items during vacations, and more. 

Storage units are usually rented by the week, and you can keep them for as long as you want. As we’ve said before, the brand offers several types of self-storage.

  1. Indoor Storage Options: This storage is placed inside a secure building, and each unit is secured with a lock or keypad that only you can access.
  2. Outdoor Storage Option: This is generally marketed to business users. It comes with large steel storage containers that can be shipped to you for storage on your land.
  3. Mobile Storage Option: If you don’t have transportation to bring items to a self-storage store, you can arrange to deliver a storage unit to your home or workplace.

All three types of self-storage can be selected and customized according to your needs. Therefore, storage services have several types, including personal, business, student, furniture, luggage, and Lock up.

In this Safestore review, we only focus on going into more detail about the 3 services they offer. So, without further ado, let’s get started!

Safestore Student Storage Units Reviews

Are you a student studying abroad? It must be difficult to put your belongings in a safe place when you return home for vacation. Thankfully Safestore has the solution! 

Safestore Review: Safestore Student Storage Units Reviews

With Student Storage, all you have to do is pack up all your items and bring them to one of the brand’s hundreds of stores nationwide. Then, you can put them in a storage unit, secure them with a padlock, and forget about them until you return from vacation and start your studies again. 

Why should you keep your belongings with this company during the school holidays? Here are the reasons:

  • Free online booking, no commitment
  • Lowest Price Guarantee widely available
  • Superior customer service
  • Have over 100 stores spread across the country to choose from, so there’s bound to be one near you
  • It has stores in all major University Towns and Cities
  • Staffed reception during opening hours
  • Sophisticated alarm system
  • 24-hour CCTV recording
  • Most popular storage solutions for students: Ccges, lockers, and individual storage units

You can move on the same day you enquire (during opening hours) provided you have the relevant ID (Student ID card and one other form of ID, e.g., Passport, driver’s license, or credit card).

Paperwork only takes 5-10 minutes. This service is very fast to access. So if you’re in a hurry and don’t have much time, you can still use this service to entrust your items.

Safestore Business Storage Units Reviews

Whether you’re an online retailer with a lot of stock or a company owner renovating your office, Business Storage will be the right choice to help store your business records, tools, and office equipment. 

Safestore Review: Safestore Business Storage Units Reviews

With secure indoor storage units in 130 locations across the UK, you can enjoy a range of secure, flexible, and convenient business storage solutions. You can keep your documents, files, stock, or machinery with us for as long as you need.

So there’s no need to worry. You can still access them anytime during opening hours, and brands can even accept deliveries on your behalf.

The benefits you get from this service are:

  • A cost-effective and highly secure alternative to traditional business storage
  • Offers the Lowest Price Guarantee
  • More secure than traditional counter rental
  • 24-hour CCTV footage and intruder alarm
  • You are the sole key holder of your unit with unlimited access (during opening hours)
  • The receptionist who will help receive deliveries on your behalf

No need to worry if your company has a lot of stuff. The brand has extra help, like trolleys and pallet trucks, that can be accessed for free.

Furthermore, the brand’s staff is trained to use them so that they will help you. Many of their units are truck-accessible, making loading and unloading easy, and they also have plenty of ground floor space available.

Safestore Furniture Storage Reviews

Many people are greatly helped by the Furniture storage service provided by this brand. Those who plan to create a house for sale quickly start a remodelling project.

Safestore Review: Safestore Furniture Storage Reviews

It makes room for a new family member, flies abroad, runs a small business, and several other reasons are greatly helped by the presence of this service.

However, with the amount of furniture you have, you must have questions like: What furniture can you place in a storage unit?

Most furniture (as long as your furniture isn’t included in the prohibited items list on the FAQ page) can be safely stored in one of these units.

With this service, you’ll get many benefits when using it:

  • Available to hire for as long, as little, or as long as you need and can be supplied at very short notice
  • Nearly 130 stores across the country which means you’re sure to find a local Safestore unit with ease
  • 24-hour CCTV footage and intruder alarms
  • Bespoke storage insurance is available
  • You’ll be the sole key holder for your unit, and you’ll have unlimited access during opening hours

The brand has over 40 different room sizes across its storage facilities, so you can choose and customize the size according to your needs and the items you’re storing. 

Typical unit sizes needed to store furniture start from 35 square feet, which is ideal for storing the contents of a one-bedroom flat, and can go up to 250 square feet units that can typically accommodate the contents of 4-5 bedroom homes, garages, and warehouses.

Trust and store your items with extra security, relaxing your time!

Safestore Pros and Cons

With the seriousness with which the company takes its business, you’ll find many advantages to Safestore. But are they really perfect? We’ve summarized a few points about Safestore’s pros and cons to give you an idea. 


  • No. 1 choice for self-storage services with 179 storage locations across the UK and Europe
  • A wide range of storage size options to suit your needs
  • Excellent facilities including clean, dry, 24-hour CCTV & security and intruder alarm system
  • Easy to find, easy and fast process, you as a sole key holder
  • Lowest price guarantee
  • Get a lot of positive feedback
  • Friendly and helpful staff and customer service team


  • Not accessible 24 hours
  • Still available in the UK and Europe only

Safestore Self Storage Prices

You would agree that there are several things to consider when shopping for self-storage. Whether it is the storage facility’s location, standard, level of security offered, or ease of access to the price. Price is very important because you have to fit it into your budget.

Remember that the least expensive storage facility is not always the best option. The self-storage price of this brand will depend on several factors, such as:

  1. The location of the storage facility will be reflected in the price you pay for storage. 
  2. Storage facilities will have different-sized units available for rent. So, size also greatly affects the price. 
  3. The cost of a storage unit will also vary depending on how long you stay or plan to stay.

To give you an idea of your budget adjustment, the average rental cost of self-storage is £23.94 per square foot per year. Or we recommend checking out this page for more detailed information on pricing by location. 

How Safestore Works

This service works really well to help you safely store your items for your urgent needs. You can load your own unit or pay the storage company to load it for you, and it can be stored at your location or taken away to be stored at the storage company’s own facility until you need it back.

Safestore Review: How Safestore Works

How Self Storage Works:

  1. Choose a store: To find the ‘near me’ store, enter your location and choose from 130 stores across the country.
  2. Choose your room size and length of stay: brands have video and sizing tools to help you with flexible and secure options to save from as little as one week.
  3. Book your room: To ensure your chosen room is available, you can book your room for free online, over the phone, or in-store with no commitment!
  4. Packing & Transport: Offers a variety of packing materials to ensure your items are safe and well-packed. They even provide transportation options to help move items safely. 
  5. Move-in: You’ll need to arrive at the store with your ID, sign your storage agreement, and arrange for insurance coverage. Be prepared to move your items into the storage room. 

Who Is Safestore For?

Typically, Safestore self-storage is used by individuals to store personal/household items and businesses to store commercial items. The reasons why people use this service are divided into several factors.

Safestore Review: Who Is Safestore For?

The first factor is homeowners who need to store their items for decluttering, renovating, or redecorating and renting out a house or room. This makes it necessary to move your items to a safe place. 

The second is for business owners who need to move their supplies, tools, and office supplies. Do you need a secure storage solution for your archives, tools, and equipment? Whatever your business needs may be, this service has got you covered.

In addition, this service will also be very useful for students on vacation because it is safer than having to leave things in the empty dormitory. 

Actually, many more unexpected needs require you to use this service. So, the point is that Safestore will be very useful for people who need to move their items somewhere temporarily, both in the short and long term. 

Safestore Review: What Do Customers Think?

As a company that focuses on providing storage services for important items or documents, they must have a good level of security to keep the items entrusted by customers safe.

Meanwhile, as a customer, you should also check all the information related to the brand that offers self-storage services before you entrust your items to them.

One of the ways you can find out if a brand is trustworthy is by listening to reviews from customers who have tried it.

Therefore, in this Safestore review, we’ve prepared some customer reviews about this brand. So, let’s hear what they have to say right now:

First of all, we got this review from one of the Trustpilot websites, which hosts many reviews from Safestore customers. There, the brand is rated 4.8/5 out of 7,549 reviews. Let’s look at one of them:

…The prices are affordable, especially with the half-price offer for the first 8 weeks. They were flexible when I changed the date I would move my stuff. The staff was very pleasant to deal with – polite, courteous, and helpful. I’ll definitely use again and recommend.

The reviews above are from customers who seem satisfied with the price, flexibility, and service provided by the staff. The affordable price, flexibility in changing the scheduled date and the friendly and helpful staff made these customers even recommend it.

The next review we found was on Feefo’s website. There the brand received a rating of 4.7/5 based on 1,746 reviews. Here is one reviewer who seems happy with the service:

Helpful initial phone call. Staff are very friendly, facilities are clean and organized. The process was quick and easy. Exactly what I wanted!

Thanks to the friendly staff, excellent facilities, and easy and fast process, customers are happy and satisfied with this service.

Overall, from the two reviews, it can be concluded that this brand deserves a high rating because there are many testimonials from customers who are satisfied with their excellent service. From the helpful and friendly staff, clean facilities, and fast and easy process, this brand is a no-brainer!

Is Safestore Worth It?

As well as offering services that are still rare to find in the UK, Safestore stands out in terms of ease of access. They have more stores and choices than any other UK storage provider, with 130 stores in the UK & 49 in London.

Safestore Review: Is Safestore Worth It?

In addition, this service provides the best by offering advantages such as clean, dry, safe & secure services, 24-hour CCTV & security, Intruder Alarm System, and making its customers the sole key holder, making it very reliable.

With this service company, you can find cheaper and comparable local deals. They’ll not only match it but also beat it by up to 10%.

Even with their exceptional service, they have earned a 5-Star customer service rating from their customers. With all its advantages, it makes this company very worth choosing.

Safestore Shipping Policy

Since this brand provides self-storage services and sells some products, such as packing boxes, you can order quality boxes and packaging. The brand offers free delivery on orders over £100.

If your order is placed before 12:00 PM on Monday – Thursday, it will be delivered the next day. Orders placed on Thursday and Friday after 12:00 PM will be delivered on Monday.

All deliveries will be made between 8.00 AM and 5.30 PM. Make sure there is someone who can take your order. Deliveries are for UK territories only.

Safestore Refund and Return Policy

As we said before, besides providing self-storage services, the brand also sells boxes and packaging, so they have some refund and return policies. You can return Boxes and Packaging purchased online at or in-store at your local Safestore branch within 14 days for a full refund.

Keep in mind that there are a few important things to note to qualify for a refund. Returned items must be unused or in the same condition as you received them and in their original packaging. You must also include proof of purchase as a purchase receipt or order confirmation email.

Refunds will be processed within 48 hours to your original payment method after they receive and inspect the returned item.

How To Contact Safestore

The brand prioritizes customer service in everything they do. Therefore, please don’t hesitate to contact the customer service team if you encounter any issues or have questions related to the brand. You can contact them via:

If you have an urgent query, you can contact the team through the phone service available from Monday to Friday from 08:00 to 20:30.

Apart from these ways, the easiest way to contact the team is through Safestore’s webchat, available at the bottom right corner of the website. All you have to do is fill in the few fields provided, and the team will get back to you shortly.

Where to buy Safestore?

After reading a lot of information in this review article, you may be curious about where to access and book this service. Accessing this service is quite easy! You can book your room online, over the phone, or in-store.

For online bookings, you can place an order on the official website. While for bookings by phone, please get in touch with the number we have listed in the how to contact section.

Then if you want to go directly to the store, if your location is close enough to a Safestore store that is already widely spread, please go directly to their store, and their reception staff will serve you. Please check the storage near me page to find their stores’ locations.

Safestore Coupon Codes & Promos

This brand always strives to give more affordable prices than other self-storage services. However, not only that, they even offer customers a 50% discount for up to 8 weeks if they stay longer than 2 weeks. This discount is only available for long-term storage (12+ months stay).

It doesn’t stop there. The brand also offers a free box and packaging offer worth £10 on boxes and packaging materials if you spend £20 or more. Vouchers can only be redeemed for packing materials and boxes, excluding padlocks.

Other discounts and offers can also be obtained by clicking the button below. Be prepared to visit a site with discount codes you can apply when checking out this brand.

Reveal all coupons

Safestore Frequently Asked Questions (FAQ)

When looking for Safestore reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

Who owns Safestore?

Frederic Vecchioli is the founder and current CEO of Safestore Group.

Can you access Safestore for 24 hours?

Although you can’t access your items for 24 hours, you can access your own storage anytime during opening hours, 7 days a week. As for the store operating opening times, they are open at the discretion of each store location.

How secure is Safestore?

As the name implies, Safestore is a secure self-storage service. Access to the site is strictly controlled and monitored by 24-hour CCTV so you can rest assured that the only person who will access your unit is you.

Is Safestore insurance legit?

Yes, Safestore insurance is legit. It is provided by a third-party insurance company, and Safestore is a broker for the policy. This means that the brand doesn’t provide the insurance itself but offers it to its customers as an optional add-on to their storage unit rental agreement.

Ask a question?

Conclusion of Safestore Reviews & Ratings

Renovating your home or anything else that requires you to move your things to a safe place is not easy. Thankfully, many services now offer self-storage for you to leave the things you need to move somewhere else for a while.

However, you must find a service that provides the best security and service to store your items, right? Luckily, we found Safestore, which has been highly trusted as the best self-storage service that gives maximum security, affordable prices, friendly staff, and much more.

With this brand, you no longer have to worry about where to leave your important things for the time being. So enjoy your days, and entrust everything to Safestore!


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