LUXE Bidet Review

LUXE Bidet Review 2024 → America’s #1 Best-Selling Bidet

R. Yuni 0.0 / 5 ratings 236 readers

About LUXE Bidet Toilet Seat

You never knew that cleaning could be this easy. That impression might cross your mind when you see this brand. Say goodbye to toilet paper because LUXE Bidet will take you to a more hygienic & easy closet!

LUXE Bidet Review: About LUXE Bidet Toilet Seat

LUXE Bidet is America’s leading bidet brand, happily serving over 1 million customers nationwide. The brand vision is to make healthy home hygiene affordable & accessible to everyone. 

Since 2009, LUXE Bidet has pioneered advanced bidet technology through innovation, functionality, and design. This brand is dedicated to offering better everyday hygiene with a more effective way of cleaning without residue or blisters.

The brand offers a collection of bidets with many features that bring your self-care into the modern era. Each seat features good cleaning capabilities for feminine wash or double wash features.

With a growing social presence with over 5K followers on Instagram and almost 4K followers on Facebook, people are starting to see the benefits of having a bidet in their homes, especially after all the toilet paper hoarding in early 2020.

This LUXE Bidet review will explore the brand overview, pros & cons, shipping & return policy, and many more.

What makes this bidet company so popular? Will they be a match for your bathroom necessities? Bear with us. Your questions will be answered on the following page. Keep reading!

Overview of LUXE Bidet Toilet Seat

The history of LUXE Bidet began when its founder, Dr. Gupta found many problems after purchasing a standard bidet for his parents’ bathroom.

Dr. Gupta found many problems with it; unattractive design, low-quality fittings, substandard valves, and absent customer support.

In 2008, Dr. Gupta decided to fix the problems, and LUXE Bidet was born in San Diego, California. Constantly striving to produce the highest quality bidets possible, in 2009, the brand’s first product was born.

LUXE Bidet wanted to offer people a modern solution for personal hygiene in the bathroom with a practical & premium bidet.

The brand offers people a new level of hygienic experience, transforming health, hygiene, and lives around the world. The brand’s vision is to see a bidet in every household that currently spends toilet paper.

Constantly striving to improve quality of life and contribute to a healthier future, LUXE Bidet has now achieved its goal of being recognized as America’s #1 Best-Selling Bidet.

On its official website, the brand lists that it has been featured in several press media about its achievement, namely; Bustle, BuzzFeed, Cosmopolitan, Elite Daily, The Science Times, Inverse, and many more.

If a comfortable cleansing experience sounds like something you’d like, let’s take a deeper look at what the brand has to offer!

LUXE Bidet Toilet Seat Reviews

If your bathroom is too small for a full-size bidet, there’s only one viable option: the bidet attachment. Using this simple device will effectively save on toilet paper costs. Also, the best part is that you make this daily routine cleaner and healthier.

LUXE Bidet Reviews: LUXE Bidet Toilet Seat Reviews

At LUXE Bidet, you will get bidets with high-quality parts and materials. The brand ensures that its products look amazing from the outside and last a lifetime.

LUXE offers a wide range of bidet toilet fittings while focusing on ensuring affordability. Thus, it allows those with limited budgets to enjoy the latest technology and adopt a sustainable lifestyle.

In addition, the brand is constantly innovating to ensure that its bidet attachment is easy to install. It requires no additional plumbing or electrical connections and can be easily installed using DIY methods.

Better yet, all the necessary parts and accessories are included in the package, along with easy-to-understand instructions.

LUXE Bidet Product Collections

NEO Series
  • NEO 120
  • NEO 185
  • NEO 320
NEO Plus Series
  • NEO 120 Plus
  • NEO 185 Plus
  • NEO 320 Plus

LUXE Bidet best-selling products:

  • NEO 120
  • NEO 180
  • NEO 320
  • NEO 185

The following section will take a closer look at the four best-selling products without further ado. Let’s check it out!

LUXE Bidet NEO 120 Reviews

If a style is important to you, the LUXE Bidet NEO 120 can be a great option for your bathroom! The LUXE Bidet NEO 120 is a freshwater mechanical bidet attachment that features a single wash nozzle along with an easy-to-operate mode and water pressure control knobs.

LUXE Bidet Review: LUXE Bidet NEO 120 Reviews

During use, the nozzle extends under the protective gate. After use, the nozzle retracts into its container. The NEO 120 also comes with an innovative auto-clean mode that rinses the nozzles with fresh water.

LUXE NEO 120 offers great features ranging from self-cleaning to wash pressure adjustment. In addition, the high-pressure valve offered on the LUXE NEO 120 is made with a metal/ceramic core, making it very strong, and durable.

At only $39.99, you can already get a bidet with high-end components at an affordable price!

LUXE Bidet NEO 180 Reviews

Experience the ultimate clean with the LUXE Bidet NEO 180. Easy to operate & install, this bidet is designed to fit any toilet! LUXE NEO 180 is a cold water mechanical bidet. It has dual wash nozzles, a mode knob, and a pressure control lever.

LUXE Bidet Review: LUXE Bidet NEO 180 Reviews

Unlike the previous series, NEO 120, which is equipped with a single wash nozzle, this NEO 180 is equipped with dual wash nozzles. This bidet is easy to operate for those with limited wrist mobility.

The nozzle extends under the protective gate and re-enters into its container after use. In addition, the NEO 180 features innovative self-cleaning sanitizing nozzles that rinse the nozzles with clean water.

Furthermore, NEO 180 has a sleek, sturdy design and internal solid hose. It circulates water well and increases the durability and strength of the bidet. Likewise, it has a feminine wash mode for a gentler spray.

At $51.99, this NEO 180 offers the best function and design for your toilet style!

LUXE Bidet NEO 320 Reviews

The LUXE Bidet NEO 320 is the brand’s best-selling bidet seat attachment. You won’t wonder why the NEO 320 is so popular with all its features! The NEO 320 bidet is a warm water bidet seat with dual wash nozzles, a mode knob, and an easy-to-operate pressure control lever.

LUXE Bidet Review: LUXE Bidet NEO 320 Reviews

Moreover, this NEO 320 does a great job of delivering innovative self-cleaning sanitizing nozzles that rinse the nozzles with fresh or warm water.

Are you looking for a bidet with a feminine wash mode? This NEO 320 may be the right choice for you! This bidet offers dual nozzles, one for backwashing and the other for feminine washing.

Built with high-pressure valves and braided steel hoses, we are sure that for $56.99, the LUXE NEO 320 will last for years.

LUXE Bidet NEO 185 Reviews

Offering the same luxurious feel and sleek look, the LUXE Bidet NEO 185 has more adjustability for a thorough cleaning experience every time.

LUXE Bidet Review: LUXE Bidet NEO 185 Reviews

The NEO 185 is a cold water mechanical bidet toilet attachment with dual wash nozzles and easy-to-operate dual control knobs.

In addition, the NEO 185 features innovative self-cleaning sanitizing nozzles that rinse the nozzles with clean water. It also has dual nozzles for better cleaning at the back and front.

Its hygienic nozzle guard gate protects the nozzles for your best sanitizing experience. Also, this bidet is constructed with a high-pressure valve with a metal/ceramic core and steel hose for long-term use. At $51.99, you can already get this NEO Elite series which is more advanced than the previous options!

LUXE Bidet Pros & Cons

After exploring the overall brand and product reviews, it would be incomplete if we didn’t discuss the other side of the brand. We summarize the pros & cons of the brand into the following points:


  • America’s #1 Best-Selling Bidet
  • Decades of innovation
  • Patented technology
  • First-class customer care
  • Deliver high-quality at an affordable price
  • 18-months warranty
  • 100% satisfaction guarantee


  • There is no warm feature for the products

Who Is LUXE Bidet For?

Whether you are looking for all the basic features of a bidet, a little extra luxury for your toilet, or the feeling of gentle warm water for the feminine area, LUXE has it all for you.

LUXE Bidet Review: Who Is LUXE Bidet For?

Seeing that the need for toilet paper is growing every day, LUXE Bidet is for your more hygienic & easy closet with many hygiene benefits and a sustainable lifestyle.

By purchasing a bidet from LUXE, you are not only getting a bidet with high-quality parts and materials but also worthy of a long-term investment.

LUXE Bidet Reviews: What Do Customers Think?

Now you are surely wondering about what users have to say about this bidet brand. The brand’s official website highlights that it has received over 100,000 5-Star reviews for all of its products.

LUXE Bidet Review: LUXE Bidet Reviews: What Do Customers Think?

So, we scoured the brand’s official website for customer reviews. We summarized the customer reviews of the 4 best-selling products as follows:

  • NEO 120: earned 4.9/5 stars from 5716 reviews
  • NEO 180: earned 4.9/5 stars from 707 reviews
  • NEO 320: got 4.9/5 stars from 1782 reviews
  • NEO 185: got 4.9/5 stars from 5886 reviews

The NEO 120 is favored by customers because it’s easy to install. One 5-star reviewer said:

Very simple to install. Performs great. Very easy to service. If you are looking for a bidet, this is it. Lux Bidet is it!!! I have two Neo 120’s now and everyone loves them.

Next, the NEO 180 also received impressive reviews. One customer admired how this bidet is very gentle to feminine areas. She said:

Great purchase! I am very happy with my purchase. It was easy to set up and everything I needed was included in the package. I’ve used my bidet for 3 months now. The feminine stream/setting is a little gentler, which I like.

On the other hand, the NEO 320 performs very well and is easy to clean. One reviewer said:

I didn’t know I needed one until I used one at a friends house. Love this item! This bidet was easy to install and is easy to clean. The warm water feature is a plus! This bidet is well made and at a great price point. Love how clean you feel after use.

Finally, the NEO 185 is loved by customers due to its affordable prices and ease of installation. One satisfied customer wrote:

Easy to install; easy to adjust and use. Good quality. Have used it daily since purchase (+- 1 year). No defects yet. Very happy with it.

With all that in mind, it seems that many of the brand’s customers love how this bidet is easy to install and works great at cleaning. With an average review of 4.9/5 stars, you shouldn’t hesitate to buy this brand’s products.

Is LUXE Bidet Worth It?

If you are going to buy a bidet, then the products from LUXE Bidet will be worth every penny. No matter which bidet toilet seat you end up buying, you will definitely be satisfied with its cleaning function.

LUXE Bidet Review: Is LUXE Bidet Worth It?

Receiving an average of 4.9/5 stars reviews throughout the brand’s existence and being featured in several press media shows that this brand is worthy of being called America’s #1 Best-Selling Bidet and definitely, worth buying.

LUXE Bidet Installation

Once you have purchased your favorite bidet, it is time to install it. There are 6 steps to the LUXE Bidet installation process.

  • Step 1: Prepare for Installation
  • Step 2: Install your NEO Bidet
  • Step 3: Connect the Cold Water T-Adapter
  • Step 4: Connect the Cold Water Supply
  • Step 5: Connect the Hot Water T-Adapter
  • Step 6: Connect the Hot Water Supply

Since to make it easier for you to do the installation process, you need a picture that will guide you to the smallest details.

Thus, if you want to print this luxe bidet installation tutorial, you can download the PDF version on the official website or directly visit the installation page on the official website.

LUXE Bidet Customer Service

If you need assistance in your purchasing journey or need to answer some of your questions, you can freely contact the company through the following:

  • Call: (858) 360 7780 | 6 AM – 6 PM PT
  • Email: [email protected]
  • Live Chat: Clicking the icon “Help” on the bottom right corner of the official website

Also, you can knock on the company through a DM’s on their social media on:

LUXE Bidet Address
7770 Regents
Rd. # 113-632,
San Diego, California, 92122,
United States

LUXE Bidet Shipping Policy

The company ships order domestically within the United States. Once you place an order, the company will send you tracking details via email in about 1-2 business days.

Moreover, the company is proud to offer international shipping for all products. International orders are shipped via USPS International Priority Mail, which takes about 10 business days.

To calculate shipping estimates, add items to your cart, go to checkout, then enter your country, region, and zip code.

LUXE Bidet Return Policy

The company strongly guarantees customer satisfaction. The company offers a 30-days customer satisfaction guarantee. If, for any reason, you are not satisfied with your Bidet, the company will be pleased to refund the full purchase price to you.

To start your return process, you can contact the company through the Customer Support Center on the official website.

LUXE Bidet Warranty Policy

Generally, every LUXE Bidet product has undergone thorough quality test procedures and defects are rare. However, the company provides a manufacturer’s warranty on some products.

If a product is known to have manufacturing defects during the warranty period, the company will replace the defective parts free of charge.

The default warranty period varies by model. See the table below:

12-month warranty LUXE Footstool, LUXE Toilet Seat, LUXE Bidet Bathroom Vanities
18-month warranty NEO 90, NEO 95, NEO 110, NEO 120, NEO 180, NEO 185, NEO 250, NEO 320, NEO 120 Plus, NEO 185 Plus, NEO 320 Plus, LUXELET E850, LUXELET E890

To file a warranty claim, you can contact customer care at the Customer Support Center on the official website. Please provide your order number and shipping address so that the company can expedite your request.

Note that the product to be claimed for warranty must be in new condition or factory sealed to be automatically covered under the default warranty period.

Products purchased in new and factory-sealed condition are automatically covered under the default warranty period. However, by registering your product, the warranty will be extended for 6 months. Register your product here.

Where to buy LUXE Bidet?

Have your own favorite retailer? Besides, you can buy from the Official Store; you can find the LUXE Bidet products online at any of the retailers, such as Amazon, Walmart, Target, Houzz, and Wayfair.

LUXE Bidet Coupon Codes & Promos

Aiming to help you save on your expenses, the brand offers you a variety of attractive deals. These include:

  • Enjoy Free Shipping within the US on all purchases
  • Get 50% OFF on NEO 120 Plus with coupon code MYNEOPLUS
  • Join the LUXE community and get various best offers

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LUXE Bidet

LUXE Bidet Frequently Asked Questions (FAQ)

When looking for LUXE Bidet reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

How to use LUXE Bidet?

Once you are done with your business in the toilet, turn on the bidet for cleaning and run until you are clean. The self-cleaning nozzle feature will allow you to rinse the bidet nozzle automatically in a stream of water. Also, you can also clean with the selected temperature setting.

How to install LUXE Bidet?

Basically, LUXE comes with all parts, including a quick and easy 15 minutes installation guide. Moreover, the brand’s website also provides the installation steps by clicking this link.

How to register the LUXE Bidets warranty programs?

You can register your product to claim the warranty on the official website at the Register page.

Ask a question?

Conclusion of LUXE Bidet Reviews & Ratings

Choosing a bidet unit for your bathroom can be a difficult choice. Many products are available, but getting the best quality and credible reviews is difficult.

At LUXE Bidet, you can get the best quality bidet for whatever your needs are. By investing in the right brand, you can enjoy a bidet for the long term that is worth your money.


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