Citizen Shipper Review

Citizen Shipper Review 2024 → #1 Pets & Valuable Items Transportation Platform

A. Ulinnuha 3.0 / 5 ratings 315 readers

About Citizen Shipper

With the rise of cases of damaged, lost, or stolen items, you may have doubts when it comes to sending your valuable items through a shipping company. Now, you can throw those doubts away because you can put your trust in Citizen Shipper.

Citizen Shipper Review: About Citizen Shipper

It’s a brand in the shipping forwarding industry. This brand can connect people who need delivery services with those looking for the benefits of being a professional driver.

Not only that, but this brand has also satisfied thousands of customers who have used its services. It is proven by how 8k people have followed CitizenShipper’s social media along with 7k thumbs up given by people who use its services.

Even better, this online service brand is featured in several popular media publicity, such as Los Angeles Times, First for Women, the balance, Forbes, TAiLS & toys, and many more.

Are you interested in learning more about this brand, starting from the brand’s history, services offered, customer testimonials, and so on? If so, you can start by scrolling down. Through this CitizenShipper review, I’ll help you dive in. Prepare yourself!

Overview of Citizen Shipper

How did this Citizen Shipper get started? As the saying goes, success comes from small things. And that’s also the story of how this brand got established and became the most trusted shipping service brand.

It was founded by Richard Obousy in 2008, a graduate student of Baylor University who wondered how to earn money to pay for gas by shipping goods to people around him who needed it.

From that small start, he has now created a trusted shipping brand for the people of the US. Yep, this brand is based in the United States and only takes shipping within the US.

You can trust this brand, whether it’s pets, vehicles, household items, heavy equipment, and so on. This brand also provides affordable shipping fees compared to other brands.

On top of that, the drivers who work to deliver your goods are people who have gone through a high-standard recruitment process to create professional drivers. So, there will be no more cases of damaged, lost, or stolen goods.

When you use this brand to deliver valuable items, you’ll get a booking assurance guarantee to ensure a seamless and fantastic delivery experience.

You’ll enjoy refund protection, a driver replacement guarantee, and committed support through this insurance.

Citizen Shipper Review

Whether you’re planning to ship your pets, vehicles, or home goods, this brand can ship it all. Below is a list of some items you can send through this brand.

Citizen Shipper Reviews: Citizen Shipper Review
  • Pets and animals
  • Cats
  • Dogs
  • Boats
  • Motorcycles
  • Vehicles
  • Apartment moves
  • Household items
  • Heavy equipment
  • Fragile items, and
  • All other items

With so many options above, this Citizen Shipper review will only take three of them to be reviewed.

Citizen Shipper Reviews

  • Pets and Animals Shipping
  • Vehicles Shipping
  • Household Items Shipping

Without further ado, let’s get started!

CitizenShipper Pets and Animals Shipping Reviews

Pets are not things. They are family. Thus, if you plan to transport your pets, you can use this Pets and Animals Shipping service.

Citizen Shipper Review: CitizenShipper Pets and Animals Shipping Reviews

Every driver working for this brand is a professional who loves animals and is dedicated to providing a caring, comfortable, and stress-free shipping experience for you and your pets. Through this pet transportation service, you’ll get the following things:

  • Photo and video updates
  • Door-to-door picking up and delivering
  • Professional service and expert care
  • Genuine affection for pets

Not only that, but you also get $1k Pet Protection Coverage, Booking Assurance Guarantee, and 24/7 TeleVet Access. All these things give you an exceptional and enjoyable pet transportation experience.

So what about the shipping fee? Well, the fee varies from $0.5 and $1.60, which mostly depends on the distance traveled.

However, it can still be expensive, even if the distance is short, depending on the type of pet you’re transporting. For example, puppies require more attention and care, so you’ll spend more on shipping.

Citizen Shipper Vehicles Shipping Reviews

Are you planning to ship your vehicle and transport it to your new home address, or do other commitments require you to transport it? Well, this brand can help you with this Citizen Shipper Vehicles Shipping service.

Citizen Shipper Review: Citizen Shipper Vehicles Shipping Reviews

When you choose this service, you’ll immediately be connected with a network of professional vehicle shippers that ensure a professional shipping experience.

So there will never be any damage or problems when your vehicle arrives at your destination. With various professional vehicle shippers available, you can choose the one you trust and like the most.

You can choose ADL Logistics LLC, Giga International Co Ltd, Max Couriers, and others for shippers or haulers. Do you know any of them? If so, without further ado, choose them!

And for the shipping cost, you can figure out when you have filled in all the available information starting from the type of vehicle, vehicle model, vehicle photos, and others.

CitizenShipper Household Items Shipping Reviews

Not only can you ship pets and vehicles, but you can also rely on this brand to ship your household items and furniture. As we know, a table is one of the bulkiest household items, which can make moving and shipping a problem.

Citizen Shipper Review: CitizenShipper Household Items Shipping Reviews

Fortunately, you can get the convenience of shipping using this Citizen Shipper Household Items Shipping service.

Through this service, you can choose your shipping provider to deliver your household items to your destination address. Like most other services in this brand, the household items shipping service also contains many competent shippers with a high reputation.

You can choose which best meets your criteria by looking at the shipper’s profile and customer reviews. Yep, choose the best shipper for yourself.

Well, the fees themselves depend on the distance traveled, the condition of the furniture, and the shipping speed you choose. For example, if you’re shipping large but fragile furniture, you might need to spend an extra dollar.

Is Citizen Shipper Legit?

Absolutely and unquestionably, as a brand that has been around since 2008 and has helped the shipping needs of thousands of people in the US, Citizen Shipper is genuinely legit.

Citizen Shipper Review: Is Citizen Shipper Legit?

Moreover, they have also connected thousands of shipping customers with drivers to establish a mutually beneficial relationship.

This brand is the best place for drivers to earn extra money. You can find shipping jobs that fit your empty schedule.

As for shipping customers, this brand is the best place to transport your valuable items through professional drivers or shippers. You don’t have to worry about damage, loss, or stealing through this brand.

How Does Citizen Shipper Work?

After understanding what services this brand provides, are you interested in using Citizen Shipper to ship your pets and valuable items? If so, you can follow the steps below.

Citizen Shipper Review: How Does Citizen Shipper Work?
  • First of all, you have to choose what you want to send, a pet or item, where you want to send it, and where you want to send it to.
  • After that, choose your favorite Citizen Shipper driver that suits your needs.
  • Then contact your driver, and ask a few questions for the sake of your transparency with the driver.
  • Lastly, rate and review your experience when using this brand.

Citizen Shipper Pros and Cons

And now, before you dive further down, it would be a good idea to have a quick read of the Citizen Shipper pros and cons that I have compiled below.


  • It provides a trusted place for people who want to send their valuable items
  • Accepts shipments of a wide range of things, from pets, and vehicles, to home goods
  • Featured in many media online publicity
  • Professional drivers deliver your items
  • Liked by over 3k customers
  • Gives free quotes on your first shipment
  • Fast, reliable, and efficient customer service


  • Only offers to ship within the US

Who is Citizen Shipper For?

Just like most target markets of brands that provide shipping services. Likewise, Citizen Shipper is for everyone who wants to transport their pets or bulk items. Whatever you want to transport, this brand can help you by providing professional and competent drivers.

Citizen Shipper Review: Who is Citizen Shipper For?

Whether you want to take your pet to your new address or you plan to purchase furniture or a vehicle and have it shipped to your home address, you can put your trust in this brand. With this brand, you’ll get a professional, reliable, and inexpensive shipping experience!

Citizen Shipper Reviews: What Do Customers Think?

At the very beginning of this Citizen Shipper review, I said that this brand is well-known to most people in the US and favored by more than 3k customers.

Citizen Shipper Review: Citizen Shipper Reviews: What Do Customers Think?

And that’s true. This is proven by how the brand has a rating of 4.7/5 out of 3.9k reviews on Trustpilot. Not only that, but this brand also gets a customer satisfaction rating of 4.7/5 from over 10k reviews on its official website.

So what about the customer reviews? Well, I’ve summarized some genuine testimonials that can boost your confidence 100% in this brand.

The first one comes from a woman who shared her pleasant experience with the brand. In her testimonial, she revealed how the driver she chose was very polite by constantly informing her about her pet’s condition with messages and photos. And this gave her peace of mind as she was kept updated on her pet’s current condition. Below is her testimonial:

I had my puppy delivered from Illinois to Georgia. The driver was extremely courteous he kept me informed with text messages and pictures of my puppy along the way. I highly recommend them.

And there is also a testimonial from someone who highly recommends this brand. Here’s what he said:

Great service! They allow people to pick and choose the transportation services they need that best suite their situation. I highly recommend Citizen shipper.

Based on the testimonial above, this happy customer explains how the brand provides an incredible service for people to pick and choose the transport services they need that best suit their situation. Because of this, this customer did not hesitate to give the brand a 5/5 rating.

To conclude this section, I can say that this brand has genuinely won the hearts of many people in the US because it provides competent, reliable, and affordable shipping services.

So, are you interested in being one of the people who will use this brand’s services? Visit the official website and choose the service that best meets your needs.

Is Citizen Shipper Worth It?

Referring to how this brand can ship your valuable items, the drivers who are all professionals, and also the customer satisfaction with a rating of 4.7/5 out of 3.9k reviews, this Citizen Shipper review can confidently say that this brand is worth your consideration.

Citizen Shipper Review: Is Citizen Shipper Worth It?

Moreover, this brand provides its customers with shipping satisfaction and a money-making field for people planning to step into their careers as a driver or shippers. That’s why this brand is worth everyone’s time.

Citizen Shipper Refund Policy

Customer satisfaction is a priority for this brand, which is why they provide a 90-day refund policy. And there are a few conditions that you must ensure for your refund request to be accepted by this brand. Here are the conditions:

  • You book a driver and pay the fee, but the driver contacts you later and says they’re having vehicle problems.
  • You book a driver and pay the fee, but the driver faces a family emergency and is unable to complete a shipment.
  • You book a driver and pay the fee, but the driver fails to reach out to you within a significant amount of time.
  • You book a driver and pay the fee, but the driver fails to show it.

If you don’t meet the above conditions, you definitely can’t apply for a refund. However, if your current situation meets all of the above conditions, you can start applying for a return by contacting [email protected].

How To Contact Citizen Shipper

Perhaps you have this question, “how do I contact CitizenShipper?” Whether you’re a shipper or driver, you can contact them via [email protected], or you can also fill out the form here.

Alternatively, you can also reach out to the customer service team through this phone number, (254) 366-6766.

Citizen Shipper vs uShip

uShip may also be one of the brands that provide shipping services. And is there a difference between Citizen Shipper and uShip? Well, you can get the answer by scrolling down a bit in this Citizen Shipper vs. uShip section. So take a look!

Image 1: Citizen Shipper
Image 2: uShip

Citizen Shipper:

  • Accepts shipments for pets, be it dogs, cats, or other pets.
  • Provides speedy, reliable, and efficient customer service
  • Comes with $1k pet protection coverage
  • Offers a booking assurance guarantee
  • In-depth background research on all of its drivers


  • Doesn’t accept pet shipments
  • Offers uShip cargo insurance
  • Comes with a warranty with compensation of up to $500
  • Features a three-step payment process
  • Limited background research on drivers

Where to buy Citizen Shipper?

As Citizen Shipper is a brand engaged in online services, you can only rent the shipments they provide directly from their official website.

Citizen Shipper Coupon Codes & Promos

Everything that’s free and discounted is definitely exciting to own. And this Citizen Shipper review has prepared a place for you to enjoy discounts from this brand.

How do I do that? Well, you just need to point your arrow to the button below and click on it. Through that button, there will be several coupon codes that you can use to save on your payment.

Reveal all coupons
Citizen Shipper

Citizen Shipper Frequently Asked Questions (FAQ)

When looking for Citizen Shipper reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

Who owns Citizen Shipper?

The owner of this brand is Richard Obousy, who currently serves as founder and CEO.

Does Citizen Shipper ship internationally?

Unfortunately, no. This brand only offer shipping within the US.

Is Citizen Shipper safe?

Absolutely, yes. All drivers who work for this brand are highly qualified and have gone through a high-standard recruitment process. So you don’t need to doubt the services you’ll get through this brand.

How to work with Citizen Shipper?

Are you interested in becoming one of the Citizen Shippers? If so, you can drop your email at [email protected]. And don’t forget to include a cover letter and resume so that their team can do an in-depth background check on you.

How much does CitizenShipper pay?

It’s not easy to determine how much of this goes to the transporters themselves, but we’ll do our best. According to CitizenShipper statistics, the average driver earns between $8,000 and $10,000 per month.

Ask a question?

Conclusion of Citizen Shipper Reviews & Ratings

Pets and valuable bulky items are among the items that require a bit of extra care when it comes to shipping, so you can’t just pick a shipping service to send your items to. But that doesn’t happen to Citizen Shipper. They¬†are the most trusted brand in the US that can provide you with professional, reliable, and cost-effective shipping.

Whatever you want to ship, be it dogs, cats, vehicles, household items, heavy equipment, fragile items, and so on, this brand will help you and make sure your items arrive in excellent condition.


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